Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reaction guarantee with all our Linux hosting packages, meaning each support request you post will be answered to in only an hour max. Our support team members have been educated to very quickly remedy any situation and to supply you with relevant guidance on any problem that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us whenever necessary. Our team of specialists will be on the web for you 24x7x365 to answer to all of your requests and to solve any situation that you might have. You are able to post a tech support ticket from the COMNATER Web Control Panel or send us an email message anytime. Also, on business days, you can easily phone us or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel supplies an extensive know–how base which is incorporated into all areas. In each section, you will find a Help press button that will load for you a variety of step–by–step courses on how to take advantage of a selected element or accomplish a certain action. Also, we have created course movies so that you could get a better idea of the Control Panel’s interface.