Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help section included in our Web Control Panel. It offers an immense repository with regularly asked questions and comprehensive help articles written by our well–trained technical support team.

  • Top quality support service
  • Instructional Videos

  • If you would rather see how an action is executed or how a problem is solved, instead of just reading about it, then examine our compilation of how–to video tutorials. They cover lots of different issues and will help you quickly understand how to work with the Web Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 tech support service with a 1–hour response time guarantee. A group of trained tech support engineers will be at your disposal to reply to all the questions that you may possibly have. During off–peak times, an answer will be offered within just 20 minutes.