Assistance Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Answer Warranty

  • Each ticket you submit to the tech help and support team will be handled within less than 1 hour. The popular questions shall be taken care of instantly. Nevertheless, if the service request you have sent us calls for aid from a competent admin technician, we are going to forward the ticket to him and will let you know about the delay.

  • Top quality support service

  • Top–class Tech Assist Service

  • Our client assist crew will be working for you round the clock to to take care of all support request tickets that you send to us. We offer customer help for all the applications that are pre–configured on your machine. These include our in–house built Web Control Panel, the selected OS and also the server admin panel (with respect to the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Control Panel that is available cost–free with the virtual server, you can discover an information–rich Help section, consisting of everything you need to be informed on when taking care of your internet sites and software packages. We have included a wide selection of how to articles and reviews and video courses that illustrate the general website managing responsibilities in an understandable form.